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As
one of our patients, you have certain rights:
1. YOU have the right to be treated with dignity by a
competent medical staff.
2. YOU have the right to expect privacy and
confidentiality concerning your medical care.
Information can only be released with your consent
except as provided by the law or third party
contracts.
3. YOU have the right to receive accurate information
about your problem in lay terms that you understand.
4. YOU have the right to participate in choosing the
best form of treatment for your problem.
5. YOU have the right to consent to, or refuse, any
care or treatment.
6. YOU have the right to know the names of all
individuals who directly participate in your care, and
you have the right to select and/or change your doctor
at any time.
7. YOU have the right to ask any question about our
services or any related cost.
8. YOU have the right not to be treated with
discrimination. It is the policy of Ventura County
Gastroenterology Medical Group to admit and treat all
persons without regard to race, color, national
origin, handicap, religious or fraternal organization
or age.
 
As one of our patients, you also have certain
responsibilities:
1. YOU have the responsibility to be courteous to our
staff and other patients.
2. YOU have the responsibility to keep your
appointments and be on time. If you cannot keep a
scheduled visit, please call us at once and reschedule
or cancel so another patient can use that time.
3. YOU have the responsibility to provide your doctor
and nurse with accurate and truthful information about
your medical history so that an accurate diagnosis can
be made.
4. YOU have the responsibility to follow the mutually
agreed upon prescribed course of treatment and to
inform your doctor, nurse or other health care
provider of any changes in your condition.
5. YOU have the responsibility to pay your bills
promptly, to provide the necessary insurance
information for processing them, and to ask any
questions you have about them as soon as possible.
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